INSTRUCTIONS FOR KASPER ACCOUNT REQUEST

To request your account for KASPER access, you must complete an 8-step process. Most questions about the sign-up process will be addressed in these instructions. If your question has not been addressed, please contact the KASPER Help Desk by emailing eKASPERHelp@ky.gov or calling (502) 564-2703.

Each step of the process is addressed individually in the instructions. Please note, however, some “rules” apply for all steps:

Click on a step below to quickly jump to that section of this document: 
Step 1—Welcome:

By clicking on the 'Print Instructions' hyper-link Screenshot of the Print Instructions link, a separate(Adobe) window should open with the Acoount Request instructions inside. These may be printed out (if desired) from within the Adobe window by clicking on the printer icon in the toolbar at the top of the Adobe Window or by selecting FILE + PRINT from the menu options.

Before proceeding with requesting your account, you must ensure you have met the minimum requirements. All boxes must be checked in order to utilize the ‘Next’ button.

Screenshot of Minimum requirement section

*NOTE: You have a pop-up blocker turned ON if you see this message:

Screenshot of the Pop Up Blocker warning message

Keep in mind that pop-up blockers may exist in more than one area on your computer. You will need to learn where all the pop-up blockers are on your computer in order to turn them off so that the required Application Form “pops up” in a separate display window using Adobe Acrobat Reader. You should learn how to disable any pop up blockers now, as the reports you would be requesting to view will also need to 'pop-up' in an Adobe window. We recommend adding our address (or URL) to Trusted Sites in Internet Options. That address is: https://ekasper.chfs.ky.gov

Back to top
Step 2—Instructions:

By clicking on the ‘Terms of Account Use’ hyper-link, a separate window should open with the Terms of Account Use document inside. It is not necessary to print this document as it will automatically print out with your hard-copy application at the end of the Account Request process. You must check the box agreeing to the terms before you may utilize the ‘Next’ button.

Screenshot of Terms of Account Use checkbox
Back to top
Step 3—Account Type:

Select your account type by clicking on the downward arrow next to “Select from list”

Screenshot of Account Type drop down list

NOTE: If you are a Nurse Practitioner, please select Mid-Level Practitioner as the account type, not Prescriber.

NOTE: If you are attempting to register as a delegate, do not proceed! The KASPER master account holder(s) must use the Kentucky Online Gateway to invite you to be a delegate under their account. Please contact the appropriate master account holder(s) and request they access KOG and use the delegate invitation process to allow you as a delegate under their KASPER account.

Back to top
Step 4—KOG Information:

Your personal information from your Kentucky Online Gateway (KOG) account is displayed here. You cannot edit it here, it is for your review only. If you need to make changes to this information, do so in KOG after completing the account request process.

Screenshot of Personal Information
Back to top
Step 5—KASPER Information:

Some personal information is required by KASPER, but not by KOG. You must enter the following information:

Screenshot of Personal Information
Back to top
Step 6—Professional Credentials:

For Prescribers: Select your degree from the 'Degree' list selection. For all other user groups, this field will display your account type.

For all user groups: Select your Area of Work, and your Specialty. For some account types, there will only be one choice for these selections.

For Prescribers, Mid-Level Practitioners, and Pharmacists: Your professional license/registration number and DEA number are required. NPI is an optional field; however, please provide this number as it may become required in the future. Please see the following addendum for adding your professional credentials.

For Pharmacists: The NPI number is your NPI number (not the pharmacy’s NPI number).

For Law Enforcement: You must select either Badge or Employee ID for Law Enforcement ID Type. You will also be asked to provide the ID type number.

For Judges: You must select from Judge Authority Type whether you are an elected official or if this is an appointment position. You must also provide the Date Term Expires.

For Regulatory Agency: You must provide your Employee ID issued by your employer, whether that is the Cabinet for Health and Family Services, Medicaid or a Licensing Board.

Addendum for Prescribers, Mid-Level Practitioners, and Pharmacists:

If you have professional licenses issued by multiple states, you may add up to three licenses. If you have an active license issued by the state of Kentucky, be sure to include it when requesting an account, even if you are not currently practicing in Kentucky, as it may be used in compliance reports to your licensing board.

Screenshot of Professional Credentials

To add a Kentucky professional license number: Leave the default state of 'KY' in the drop-down field. In the Select One box, click the drop-down arrow to select your(Kentucky) licensing board.

Screenshot of Board of License Drop down

The following formats are required depending on the licensing board you have selected:

Kentucky Board of Dentistry: enter a leading zero and your four digit license number issued by KBD (ex. 01234)

Kentucky Board of Medical Licensure: enter your five digit license number issued by KBML (ex.12345)

Kentucky Board of Nursing: enter your seven digit APRN license number issued by KBN (ex.3001234)

Kentucky Board of Optometric Examiners: enter your four digit, two alpha license number issued by KBOE (ex.1234DT)

Kentucky Board of Pharmacy: enter your six digit license number issued by KBML (ex.012345)

Kentucky Board of Podiatry: enter your five digit license number issued by KBOP (ex.00123)

Key in your professional license in the format as it was issued by your board; click the Add license button.

Screenshot of Add license

A grid will appear containing the professional license.

Screenshot of License grid

To make corrections, you will need to remove the license number(by clicking the hyper-link in the Action column), then re-add with the correct information.

Note: If you are licensed with more that one board in Kentucky, please note that you may add the licenses issued per the individual boards. However, at this time your account may only hold one degree.

To add another state professional license number: Change the default state of 'KY' in the drop- down field to the appropriate state which issued your professional license; the Select One box will become inactivated.

Key in your professional license in the format as it was issued by your board; click the Add License button.

Screenshot of Add license

A grid will appear containing the professional license.

Screenshot of License Grid

NOTE: You may add up to 3 licenses as were issued to you by various states.

To add a DEA number:Key in your DEA number in the format as it was issued by the DEA(the state issued will not be required); click the Add DEA button.

Screenshot of Add DEA

A grid will appear containing the DEA number.

Screenshot of DEA grid

To make corrections, you will need to remove the DEA number(by clicking the hyper-link in the Action column), then re-add with the correct information.

NOTE: You may add up to 5 DEA numbers as were issued to you by the DEA.

Back to top
Step 7—Review:

On the Review screen, you will see all of the information you entered on the previous screens.

PLEASE CAREFULLY REVIEW THIS INFORMATION FOR ACCURACY!

Screenshot of Review Section

* If corrections are necessary upon reviewing: Click the ‘No’ button. At the top of the Review screen, you will see the following hyperlinks:

Screenshot of the Review Change Section links

Select the hyperlink for the area in which you need to make a correction and you will return to that screen. Make any necessary changes and click the ‘Save’ button at the bottom of the screen. Clicking the ‘Cancel’ button will allow you to return to the Review screen without saving changes.

* If no corrections are necessary upon reviewing: click the ‘Yes’ button

Back to top
Step 8—Print and Submit:
Screenshot of the Print section

Click the “Print My Application” button. An Adobe window will open separately from your browser session. This window will contain the hard copy application that you are required to print out.

PRESCRIBER/MID-LEVEL PRACTITIONER AND PHARMACIST APPLICANTS, PLEASE NOTE: Due to the COVID-19 pandemic and the potential need for additional healthcare workers in Kentucky, The Cabinet for Health and Family Services, Office of Inspector General is temporarily waiving the requirement for prescriber and pharmacist KASPER applications to be notarized and submitted via hardcopy. Prescribers and pharmacists should follow the instructions described in this document and in the KASPER Account Request Wizard to complete the application process. You must print and sign the application, but you do not need to have it notarized. You should then scan the signed application along with copies of the required supporting documentation and email the scanned file(s) to: eKASPER.Admin@ky.gov.

Law enforcement and Judge applicants must sign the application form, have the form notarized, and mail the application along with copies of the required supporting documents to the address shown on the form.

Screenshot of Print section

Your application will state “APPLICATION FORM FOR ACCESS TO KASPER DATA” and have your confirmation number printed after the Account Req#: in the top right corner. Print out the application from inside the Adobe window (by clicking on the printer icon or by going to File and selecting Print).

Your Browser session will now appear as follows:

Screenshot of the Print section

If the Adobe window did not open with your application OR, if your application did not print correctly, click ‘No’ and a message will appear asking you to contact the KASPER Help Desk:

Screenshot of the Print failed section

If the Adobe window opened with your application and it printed out correctly, click ‘Yes’:

Screenshot of the Print success section

The ‘Submit My Application’ button is now active for you to click.

Once you have submitted your information, your Internet Explorer screen will display the following screen. Prescriber/Mid-Level Practitioner applicants please note: because of the COVID-19 pandemic and the potential need for additional healthcare workers in Kentucky, you do not have to have the application notarized, and you can scan the application along with copies of the required supporting documentation and send to eKASPER.Admin@ky.gov.

Screenshot of the Confirmation screen

The following email will be sent to the email address you entered during the sign-up process:

Screenshot of Confirmation Email message
Back to top
Revised April 30, 2020