INSTRUCTIONS FOR ACCOUNT REQUEST TO eKASPER

To request your account for eKASPER access, you must complete a 9-step process. Most questions about the sign-up process will be addressed in these instructions. If your question has not been addressed, please contact the eKASPER Help Desk by emailing eKASPERHelp@ky.gov or calling (502) 564-2703.

Each step of the process is addressed individually in the instructions. Please note, however, some “rules” apply for all steps:

Click on a step below to quickly jump to that section of this document: 
Step 1—Welcome:

Before proceeding, you must ensure you have met the minimum requirements. All boxes must be checked in order to utilize the ‘Next’ button.

Screenshot of the Minimum Requirements Section

*NOTE: You have a pop-up blocker turned ON if you see this message:

Screenshot of the Pop Up Blocker warning message

Keep in mind that pop-up blockers may exist in more than one area on your computer. You will need to learn where all the pop-up blockers are on your computer in order to turn them off so that the required Application Form “pops up” in a separate display window using Adobe Acrobat Reader. You should learn how to disable any pop up blockers now, as the reports you would be requesting to view will also need to 'pop-up' in an Adobe window. We recommend adding our address (or URL) to Trusted Sites in Internet Options. That address is: https://ekasper.chfs.ky.gov

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Step 2—Instructions:

By clicking on the ‘Print Instructions’ hyper-link Screenshot of the Print Instructions link, a separate (Adobe) window should open with the Account Request instructions inside. These may be printed out (if desired) from within the Adobe window by clicking on the printer icon in the toolbar at the top of the Adobe Window or by selecting FILE + PRINT from the menu options.

By clicking on the ‘Terms of Account Use’ hyper-link, a separate window should open with the Terms of Account Use document inside. It is not necessary to print this document as it will automatically print out with your hard-copy application at the end of the Account Request process. You must check the box agreeing to the terms before you may utilize the ‘Next’ button.

Screenshot of Terms of Account Use checkbox
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Step 3—Account Type:

On Step 3, you will see the following message: Screenshot of 'Previously Signed Up for an eKASPER Account' checkbox

  1. Check this box IF:
    1. You believe you may have previously signed up for an account and you are uncertain if it has been approved, or
    2. If you have been a fax user in the past, but you are uncertain if you have a web account.

    Additionally, if you are attempting to make updates to your existing account, it is not necessary via the Account Request process—please contact the eKASPER Help Desk for assistance.

    If you do not know if you have an account or not, you may contact the eKASPER Help Desk for assistance.

  2. Select your account type by clicking on the downward arrow next to “Select from list”
Screenshot of Account Type drop down list
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Step 4—Personal Information:

Personal information is required of each applicant. This information is for identification purposes only. Please note the following information:

Screenshot of the Personal Information section
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Step 5—Home Address:

Step 5 relates to the individual applicant’s place of residence, not to their place of business.

Screenshot of the Home Address section
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Step 6—Professional Credentials:

For Prescribers: ‘Title’ is your degree. For all other user groups, this field will display your account type.

For all user groups: the Area of Work is your specialty.

For Prescribers, ARNPs, and Pharmacists: your professional license/registration number and DEA number are required. NPI is an optional field; however, please provide this number as it may become required in the future.

For Pharmacists: the NPI number on Step 6 is your NPI number (not the pharmacy’s).

For Law Enforcement: you must select either Badge or Employee ID for Law Enforcement ID Type. You will also be asked to provide the ID type number.

For Judges: you must select from Judge Authority Type whether you are an elected official or if this is an appointment position. You must also provide the Date Term Expires.

Screenshot of the Professional Credentials section
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Step 7—Work Location(s):

Your place of business must be entered on Step 7. Please note the following information:

Screenshot of the Add Work Location(s) section

Upon clicking the ‘Save’ button, you will see the following:

Screenshot of the Work Location(s) summary section

To make corrections to a location: Click the ‘Edit’ hyperlink for the location you wish to amend. Make any necessary changes and click ‘Save’.

To add another location: Click the ‘Yes’ button and you will return to the Enter Work Location screen.

If you do not need to add another location, click the ‘No’ button and you will proceed to Step 8.

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Step 8—Review:

On the Review screen, you will see all of the information you entered on the previous screens.

PLEASE CAREFULLY REVIEW THIS INFORMATION FOR ACCURACY!

Screenshot of the Review section Screenshot of the Review section

* If corrections are necessary upon reviewing: Click the ‘No’ button. At the top of the Review screen, you will see the following hyperlinks:

Screenshot of the Review Change Section links

Select the hyperlink for the area in which you need to make a correction and you will return to that screen. Make any necessary changes and click the ‘Save’ button at the bottom of the screen. Clicking the ‘Cancel’ button will allow you to return to the Review screen without saving changes.

* If no corrections are necessary upon reviewing: click the ‘Yes’ button

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Step 9—Print and Submit:
Screenshot of the Print section

Click the “Print My Application” button. An Adobe window will open separately from your Internet Explorer session. This window will contain the hard-copy application that you are required to print-out.

Screenshot of the Print section

Your application will state “APPLICATION FORM FOR ACCESS TO KASPER DATA” and have your confirmation number printed below the bar code in the top right corner. Print out the application from inside the Adobe window (by clicking on the printer icon or by going to File and selecting Print).

Your Internet Explorer screen will now appear as follows:

Screenshot of the Print section

If the Adobe window did not open with your application OR, if your application did not print correctly, click ‘No’ and a message will appear asking you to contact the eKASPER Help Desk:

Screenshot of the Print failed section

If the Adobe window opened with your application and it printed out correctly, click ‘Yes’:

Screenshot of the Print success section

The ‘Submit My Application’ button is now active for you to click.

Once you have submitted your information, your Internet Explorer screen will display:

Screenshot of the Confirmation screen

The following email will be sent the email address you entered during the sign-up process:

Screenshot of the Confirmation email message
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Revised September 13, 2007